{"xsrfToken":"c5b532199971eb072d69780ae9da9aafd8a155c3_lout","branding":{"id":"170","key":"fin","name":"Finance Team","portalBaseUrl":"/servicedesk/customer/portal/170","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/170/21","theme":{"headerBGColor":"#f4eefd","headerLinkColor":"#292929","headerLinkHoverColor":"#d3cedb","headerLinkHoverBGColor":"#d3cedb","headerBadgeColor":"#d3cedb"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/5f346e12-ae6b-473a-8d37-5594c8babcc3/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0Njg4MjJkYy1kMTlkLTRkMmItODJiZi03YmI0YzUyOTdjZjQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjVmMzQ2ZTEyLWFlNmItNDczYS04ZDM3LTU1OTRjOGJhYmNjMyI6WyJyZWFkIl19LCJleHAiOjE3NDY2NzI2MDcsIm5iZiI6MTc0NjY3MjAwN30.ewE1RNLGWMWk26rYTjYDGksiGQjxsJk01z_-9P7ozhA&client=468822dc-d19d-4d2b-82bf-7bb4c5297cf4&mode=fit","logoId":"5f346e12-ae6b-473a-8d37-5594c8babcc3","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Edge Help Desk","sharedPortalName":"Edge - Help Desk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Edge Help Desk","sharedPortalName":"Edge - Help Desk","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#4a0f70","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/c882c96e-aec9-420f-96db-9a2cfdb56267/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0Njg4MjJkYy1kMTlkLTRkMmItODJiZi03YmI0YzUyOTdjZjQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmM4ODJjOTZlLWFlYzktNDIwZi05NmRiLTlhMmNmZGI1NjI2NyI6WyJyZWFkIl19LCJleHAiOjE3NDY2NzI2MDcsIm5iZiI6MTc0NjY3MjAwN30.XEJVn8hy4uB_VAwu3uiNdI5ZOMs-75FYuw9A9ichb3M&client=468822dc-d19d-4d2b-82bf-7bb4c5297cf4&height=300&mode=fit","bannerMediaApiFileId":"c882c96e-aec9-420f-96db-9a2cfdb56267","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"170","key":"fin","projectId":10169,"serviceDeskId":170,"name":"Finance Team","description":"<p>Finance queries made easy. For invoice clarifications, budgeting help, payroll support, or any financial concerns, submit your request to our Finance team right away.</p>","portalBaseUrl":"/servicedesk/customer/portal/170","reqTypes":[{"id":"10051","name":"Questions for finance","descriptionHtml":"","callToAction":"Questions for finance","introHtml":"<p>Got a question for the finance team? Submit it here.</p>","icon":10320,"iconUrl":"https://get.help.onedge.co/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10320","groups":[179],"key":""},{"id":"10053","name":"Request a budget allocation","descriptionHtml":"","callToAction":"Request a budget allocation","introHtml":"<p>Have a budget or spend request? Submit it here.</p>","icon":10306,"iconUrl":"https://get.help.onedge.co/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10306","groups":[179],"key":""},{"id":"10052","name":"Request a policy review","descriptionHtml":"","callToAction":"Request a policy review","introHtml":"<p>Need help with a policy? Submit a request here.</p>","icon":10306,"iconUrl":"https://get.help.onedge.co/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10306","groups":[179],"key":""}],"reqGroups":[{"id":179,"name":"General"}],"orderMapping":{"179":[10051,10052,10053]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":170,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"FIN","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0Njg4MjJkYy1kMTlkLTRkMmItODJiZi03YmI0YzUyOTdjZjQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDE2OSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDY2NzMyMDcsIm5iZiI6MTc0NjY3MjAwN30.h3MUs6WB4TqzVWcEKKINsel6Ffi7BRxUuij3j6IO7Qo","targetCollection":"upload-project-10169","endpointUrl":"https://api.media.atlassian.com","clientId":"468822dc-d19d-4d2b-82bf-7bb4c5297cf4","tokenDurationInMins":20}},"reqCreate":{"id":10051,"projectId":10169,"form":{"name":"Questions for finance","descriptionHtml":"","callToAction":"Questions for finance","intro":"<p>Got a question for the finance team? Submit it here.</p>","instructions":"","icon":10320,"iconUrl":"https://get.help.onedge.co/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10320","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"duedate","jiraFieldType":"duedate","fieldId":"duedate","fieldConfigId":"","label":"Due date","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[]},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary/Title:","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10294","fieldConfigId":"10441","label":"Your Location:","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10339","label":"Pakistan","selected":false,"children":[]},{"value":"10340","label":"Peru","selected":false,"children":[]},{"value":"10341","label":"Costa Rica","selected":false,"children":[]},{"value":"10342","label":"USA","selected":false,"children":[]},{"value":"10343","label":"Other","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10293","fieldConfigId":"10440","label":"Request Type:","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10333","label":"Salary Computation","selected":false,"children":[]},{"value":"10387","label":"Edge Wallet","selected":false,"children":[]},{"value":"10334","label":"Tax Deductions","selected":false,"children":[]},{"value":"10335","label":"Client Bonuses","selected":false,"children":[]},{"value":"10336","label":"Other bonuses","selected":false,"children":[]},{"value":"10337","label":"Payslip","selected":false,"children":[]},{"value":"10338","label":"Other Queries","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/170/create/10051","requestValidateBaseUrl":"/servicedesk/customer/portal/170/validate/10051","calendarParams":{"firstDay":0,"date":"2025-05-08T07:40:07+0500","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0Njg4MjJkYy1kMTlkLTRkMmItODJiZi03YmI0YzUyOTdjZjQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDE2OSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDY2NzMyMDcsIm5iZiI6MTc0NjY3MjAwN30.h3MUs6WB4TqzVWcEKKINsel6Ffi7BRxUuij3j6IO7Qo","targetCollection":"upload-project-10169","endpointUrl":"https://api.media.atlassian.com","clientId":"468822dc-d19d-4d2b-82bf-7bb4c5297cf4","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/170?xdm_e=https%3A%2F%2Fget.help.onedge.co&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJmZmY2NzM2NmJlMTViYmVjZWYxY2I5NDk3ODFjODc0OTFiYjk2NzQ1ZWQ5ZGE0ZTQ5MGQyMDI1YjczNGVjZDFlIiwiaXNzIjoiMGQ1Y2Q0YzMtNGIyMS0zMGUxLTk3NDMtOWEzMGVkZDQzOTJlIiwiY29udGV4dCI6e30sImV4cCI6MTc0NjY3MjkwNywiaWF0IjoxNzQ2NjcyMDA3fQ.iR5ug_-xCQFRaHKJu9xZtWJukTHo9GAGmWpW0-RwUUw\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6IjBkNWNkNGMzLTRiMjEtMzBlMS05NzQzLTlhMzBlZGQ0MzkyZSIsImNvbnRleHQiOnsibmF2Ijp7ImlzTmV3TmF2aWdhdGlvbiI6ZmFsc2V9LCJ1cmwiOnsiZGlzcGxheVVybCI6Imh0dHBzOlwvXC9vbmVkZ2UuYXRsYXNzaWFuLm5ldCIsImRpc3BsYXlVcmxTZXJ2aWNlZGVza0hlbHBDZW50ZXIiOiJodHRwczpcL1wvZ2V0LmhlbHAub25lZGdlLmNvIn0sImppcmEiOnsicHJvamVjdCI6eyJrZXkiOiJGSU4iLCJpZCI6IjEwMTY5In19fSwiZXhwIjoxNzQ2NjcyOTA3LCJpYXQiOjE3NDY2NzIwMDd9.bHawVTnsNeDom-RGQT27cYDkqbvmtlWvfylXF0uIlF0\", \"structuredContext\": \"{\\\"nav\\\":{\\\"isNewNavigation\\\":false},\\\"url\\\":{\\\"displayUrl\\\":\\\"https://onedge.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://get.help.onedge.co\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"FIN\\\",\\\"id\\\":\\\"10169\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"FIN\\\",\\\"project.id\\\":\\\"10169\\\",\\\"servicedesk.serviceDeskId\\\":\\\"170\\\",\\\"servicedesk.requestTypeId\\\":\\\"10051\\\"}\",\n \"timeZone\":\"Asia/Karachi\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://get.help.onedge.co\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:com.pingpilot.jira.connector__sd-portal-footer-create_request","name":"sd-portal-footer","html":"<div class=\"ap-container\" id=\"ap-com.pingpilot.jira.connector__sd-portal-footer-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-com.pingpilot.jira.connector__sd-portal-footer-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"com.pingpilot.jira.connector\",\n \"uniqueKey\":\"com.pingpilot.jira.connector__sd-portal-footer-create_request\",\n \"key\":\"sd-portal-footer-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.footer.create_request\", \"title\":\"sd-portal-footer\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://api.pingpilot.com/v1/jira/widget?deskId=170&xdm_e=https%3A%2F%2Fget.help.onedge.co&xdm_c=channel-com.pingpilot.jira.connector__sd-portal-footer-create_request&cp=&xdm_deprecated_addon_key_do_not_use=com.pingpilot.jira.connector&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJlYjNkZGU1MTMzYmMzYTRhMGQ3MjgxYWNhZTBlMWY4OWZlNTFmMTkzODNkZTk2Y2RjYzQyNjk3ZWFiNzdlNjc3IiwiaXNzIjoiMGQ1Y2Q0YzMtNGIyMS0zMGUxLTk3NDMtOWEzMGVkZDQzOTJlIiwiY29udGV4dCI6e30sImV4cCI6MTc0NjY3MjkwNywiaWF0IjoxNzQ2NjcyMDA3fQ.MuS2__8DxLyMupuH2TsVDBcz2Qb-cxdCZDzWDEdUQGo\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6IjBkNWNkNGMzLTRiMjEtMzBlMS05NzQzLTlhMzBlZGQ0MzkyZSIsImNvbnRleHQiOnsibmF2Ijp7ImlzTmV3TmF2aWdhdGlvbiI6ZmFsc2V9LCJ1cmwiOnsiZGlzcGxheVVybCI6Imh0dHBzOlwvXC9vbmVkZ2UuYXRsYXNzaWFuLm5ldCIsImRpc3BsYXlVcmxTZXJ2aWNlZGVza0hlbHBDZW50ZXIiOiJodHRwczpcL1wvZ2V0LmhlbHAub25lZGdlLmNvIn0sImppcmEiOnsicHJvamVjdCI6eyJrZXkiOiJGSU4iLCJpZCI6IjEwMTY5In19fSwiZXhwIjoxNzQ2NjcyOTA3LCJpYXQiOjE3NDY2NzIwMDd9.H_siGv9y3Zkjet6v6xoCW5wD3YWv81SyC8wUJnmFAPs\", \"structuredContext\": \"{\\\"nav\\\":{\\\"isNewNavigation\\\":false},\\\"url\\\":{\\\"displayUrl\\\":\\\"https://onedge.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://get.help.onedge.co\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"FIN\\\",\\\"id\\\":\\\"10169\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"FIN\\\",\\\"project.id\\\":\\\"10169\\\",\\\"servicedesk.serviceDeskId\\\":\\\"170\\\",\\\"servicedesk.requestTypeId\\\":\\\"10051\\\"}\",\n \"timeZone\":\"Asia/Karachi\",\n \"origin\":\"https://api.pingpilot.com\",\n \"hostOrigin\":\"https://get.help.onedge.co\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=onedge","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"c5b532199971eb072d69780ae9da9aafd8a155c3_lout","baseUrl":"https://get.help.onedge.co/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://onedge.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"468822dc-d19d-4d2b-82bf-7bb4c5297cf4","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"bbc2a603736f4c319b8c4adeda30d928","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}
Skip to:
Skip to Main Content
Edge - Help Desk
Log in
Edge - Help Desk
Finance Team
Questions for finance
Required fields are marked with an asterisk
*
Email confirmation to
*
(required)
Summary/Title:
*
(required)
Your Location:
*
(required)
Request Type:
*
(required)
Description
*
(required)
Normal text
Attachment
Drag and drop files, paste screenshots, or browse
Browse
Send
Cancel