Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"3feaf1711a4a2f0aae3e5db4ea688744d7832aec_lout","branding":{"id":"170","key":"fin","name":"Finance Team","portalBaseUrl":"/servicedesk/customer/portal/170","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/170/21","theme":{"headerBGColor":"#f4eefd","headerLinkColor":"#292929","headerLinkHoverColor":"#d3cedb","headerLinkHoverBGColor":"#d3cedb","headerBadgeColor":"#d3cedb"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/5f346e12-ae6b-473a-8d37-5594c8babcc3/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0Njg4MjJkYy1kMTlkLTRkMmItODJiZi03YmI0YzUyOTdjZjQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjVmMzQ2ZTEyLWFlNmItNDczYS04ZDM3LTU1OTRjOGJhYmNjMyI6WyJyZWFkIl19LCJleHAiOjE3Njc5MjQ5OTEsIm5iZiI6MTc2NzkyNDM5MX0.i9eoa97zaXvJsNe9MfnK_bHTQYIgLLoIS2tN8zk8w5I&client=468822dc-d19d-4d2b-82bf-7bb4c5297cf4&mode=fit","logoId":"5f346e12-ae6b-473a-8d37-5594c8babcc3","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Edge Help Desk","sharedPortalName":"Edge - Help Desk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Edge Help Desk","sharedPortalName":"Edge - Help Desk","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#4a0f70","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/c882c96e-aec9-420f-96db-9a2cfdb56267/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0Njg4MjJkYy1kMTlkLTRkMmItODJiZi03YmI0YzUyOTdjZjQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmM4ODJjOTZlLWFlYzktNDIwZi05NmRiLTlhMmNmZGI1NjI2NyI6WyJyZWFkIl19LCJleHAiOjE3Njc5MjQ5OTEsIm5iZiI6MTc2NzkyNDM5MX0.TobbR0jb8mUP3Fdzp7RGUtpPwdms3WY0bOfxV9NyndY&client=468822dc-d19d-4d2b-82bf-7bb4c5297cf4&height=300&mode=fit","bannerMediaApiFileId":"c882c96e-aec9-420f-96db-9a2cfdb56267","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#4a0f70","topBarTextColor":"#f5e4f7","hasTopBarBeenSplit":true},"portal":{"id":"170","key":"fin","projectId":10169,"serviceDeskId":170,"name":"Finance Team","description":"<p>Finance queries made easy. For invoice clarifications, budgeting help, payroll support, or any financial concerns, submit your request to our Finance team right away.</p>","portalBaseUrl":"/servicedesk/customer/portal/170","reqTypes":[{"id":"10051","name":"Questions for finance","descriptionHtml":"","callToAction":"Questions for finance","introHtml":"<p>Got a question for the finance team? Submit it here.</p>","icon":10320,"iconUrl":"https://get.help.onedge.co/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10320","groups":[179],"key":""},{"id":"10053","name":"Request a budget allocation","descriptionHtml":"","callToAction":"Request a budget allocation","introHtml":"<p>Have a budget or spend request? Submit it here.</p>","icon":10306,"iconUrl":"https://get.help.onedge.co/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10306","groups":[179],"key":""},{"id":"10052","name":"Request a policy review","descriptionHtml":"","callToAction":"Request a policy review","introHtml":"<p>Need help with a policy? Submit a request here.</p>","icon":10306,"iconUrl":"https://get.help.onedge.co/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10306","groups":[179],"key":""}],"reqGroups":[{"id":179,"name":"General"}],"orderMapping":{"179":[10051,10052,10053]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":170,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"FIN","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0Njg4MjJkYy1kMTlkLTRkMmItODJiZi03YmI0YzUyOTdjZjQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDE2OSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Njc5MjU1OTEsIm5iZiI6MTc2NzkyNDM5MSwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.l1CBVv8V2MJdKVFfO4y-HiYoa_RjV_exw8QmP8H9TNs","targetCollection":"upload-project-10169","endpointUrl":"https://api.media.atlassian.com","clientId":"468822dc-d19d-4d2b-82bf-7bb4c5297cf4","tokenDurationInMins":20}},"reqCreate":{"id":10051,"projectId":10169,"issueType":{"id":"10051","name":"Questions for finance"},"form":{"name":"Questions for finance","descriptionHtml":"","callToAction":"Questions for finance","intro":"<p>Got a question for the finance team? Submit it here.</p>","instructions":"","icon":10320,"iconUrl":"https://get.help.onedge.co/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10320","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"duedate","jiraFieldType":"duedate","fieldId":"duedate","fieldConfigId":"","label":"Due date","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[]},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary/Title:","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10294","fieldConfigId":"10441","label":"Your Location:","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10339","label":"Pakistan","selected":false,"children":[]},{"value":"10340","label":"Peru","selected":false,"children":[]},{"value":"10341","label":"Costa Rica","selected":false,"children":[]},{"value":"10342","label":"USA","selected":false,"children":[]},{"value":"10343","label":"Other","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10293","fieldConfigId":"10440","label":"Request Type:","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10333","label":"Salary Computation","selected":false,"children":[]},{"value":"10387","label":"Edge Wallet","selected":false,"children":[]},{"value":"10334","label":"Tax Deductions","selected":false,"children":[]},{"value":"10335","label":"Client Bonuses","selected":false,"children":[]},{"value":"10336","label":"Other bonuses","selected":false,"children":[]},{"value":"10337","label":"Payslip","selected":false,"children":[]},{"value":"10338","label":"Other Queries","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/170/create/10051","requestValidateBaseUrl":"/servicedesk/customer/portal/170/validate/10051","calendarParams":{"firstDay":0,"date":"2026-01-09T07:06:31+0500","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0Njg4MjJkYy1kMTlkLTRkMmItODJiZi03YmI0YzUyOTdjZjQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDE2OSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Njc5MjU1OTEsIm5iZiI6MTc2NzkyNDM5MSwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.l1CBVv8V2MJdKVFfO4y-HiYoa_RjV_exw8QmP8H9TNs","targetCollection":"upload-project-10169","endpointUrl":"https://api.media.atlassian.com","clientId":"468822dc-d19d-4d2b-82bf-7bb4c5297cf4","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}