{"xsrfToken":"49166eacd6e7c037413c33df400b8feb5158d1d7_lout","branding":{"id":"3","key":"support","name":"IT Support","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/19","theme":{"headerBGColor":"#f4eefd","headerLinkColor":"#292929","headerLinkHoverColor":"#d3cedb","headerLinkHoverBGColor":"#d3cedb","headerBadgeColor":"#d3cedb"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/5f346e12-ae6b-473a-8d37-5594c8babcc3/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0Njg4MjJkYy1kMTlkLTRkMmItODJiZi03YmI0YzUyOTdjZjQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjVmMzQ2ZTEyLWFlNmItNDczYS04ZDM3LTU1OTRjOGJhYmNjMyI6WyJyZWFkIl19LCJleHAiOjE3NDcxOTk5NzUsIm5iZiI6MTc0NzE5OTM3NX0.JVnJILZOfTjXS98hFBI8h60BG--uTTtGFbefyKWIAxs&client=468822dc-d19d-4d2b-82bf-7bb4c5297cf4&mode=fit","logoId":"5f346e12-ae6b-473a-8d37-5594c8babcc3","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Edge Help Desk","sharedPortalName":"Edge - Help Desk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Edge Help Desk","sharedPortalName":"Edge - Help Desk","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#4a0f70","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/c882c96e-aec9-420f-96db-9a2cfdb56267/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0Njg4MjJkYy1kMTlkLTRkMmItODJiZi03YmI0YzUyOTdjZjQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmM4ODJjOTZlLWFlYzktNDIwZi05NmRiLTlhMmNmZGI1NjI2NyI6WyJyZWFkIl19LCJleHAiOjE3NDcxOTk5NzUsIm5iZiI6MTc0NzE5OTM3NX0.VIHNUCfh40PdzaHPeICQHOBnZ6yT4Y2BlMDoK4jTsek&client=468822dc-d19d-4d2b-82bf-7bb4c5297cf4&height=300&mode=fit","bannerMediaApiFileId":"c882c96e-aec9-420f-96db-9a2cfdb56267","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"3","key":"support","projectId":10002,"serviceDeskId":3,"name":"IT Support","description":"<p>Need technical assistance? Whether it's a software glitch or hardware hiccup, Submit your IT-related issues and we'll get you back on track in no time.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","reqTypes":[{"id":"23","name":"Get IT help","descriptionHtml":"<p>Top help resolve the issue, please provide all the relevant details below.</p>","callToAction":"Get IT help","introHtml":"<p>Get assistance for general IT problems and questions.</p>","icon":10472,"iconUrl":"https://get.help.onedge.co/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[4],"key":""},{"id":"498","name":"Offboard an employee","descriptionHtml":"","callToAction":"Offboard an employee","introHtml":"<p>Submit an offboarding request for an employee leaving the company.</p>","icon":10514,"iconUrl":"https://get.help.onedge.co/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10514","groups":[4],"key":""},{"id":"499","name":"Onboard an employee","descriptionHtml":"","callToAction":"Onboard an employee","introHtml":"<p>Need to onboard a new hire? Submit a request here.</p>","icon":10723,"iconUrl":"https://get.help.onedge.co/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10723","groups":[4],"key":""},{"id":"14","name":"Onboarding/Offboarding","descriptionHtml":"<p>Created via Halp migration</p>","callToAction":"Onboarding/Offboarding","introHtml":"<p>Created via Halp migration</p>","icon":10541,"iconUrl":"https://get.help.onedge.co/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[4],"key":""},{"id":"20","name":"Request new hardware","descriptionHtml":"","callToAction":"Request new hardware","introHtml":"<p>For example, a new mouse or monitor.</p>","icon":10550,"iconUrl":"https://get.help.onedge.co/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[4],"key":""},{"id":"22","name":"Request new software license","descriptionHtml":"","callToAction":"Request new software license","introHtml":"<p>If you need a software license, raise a request here.</p>","icon":10547,"iconUrl":"https://get.help.onedge.co/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10547","groups":[4],"key":""},{"id":"12","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"<p>Get assistance on general requests here.</p>","icon":10549,"iconUrl":"https://get.help.onedge.co/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[],"key":""},{"id":"465","name":"Offboard an employee","descriptionHtml":"","callToAction":"Offboard an employee","introHtml":"<p>Submit an offboarding request for an employee leaving the company.</p>","icon":10514,"iconUrl":"https://get.help.onedge.co/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10514","groups":[],"key":""},{"id":"402","name":"VPN issue","descriptionHtml":"","callToAction":"VPN issue","introHtml":"<p>Please share details about the issue you are facing related to VPN.</p>","icon":10526,"iconUrl":"https://get.help.onedge.co/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10526","groups":[],"key":""}],"reqGroups":[{"id":4,"name":"Tech Support"}],"orderMapping":{"4":[23,14,22,20,498,499]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUPPORT","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0Njg4MjJkYy1kMTlkLTRkMmItODJiZi03YmI0YzUyOTdjZjQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDcyMDA1NzUsIm5iZiI6MTc0NzE5OTM3NX0.02tcJo6TR6CZNyNjqko59MsdTS0md43iez9x5EsnCPE","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"468822dc-d19d-4d2b-82bf-7bb4c5297cf4","tokenDurationInMins":20}},"reqCreate":{"id":499,"projectId":10002,"form":{"name":"Onboard an employee","descriptionHtml":"","callToAction":"Onboard an employee","intro":"<p>Need to onboard a new hire? Submit a request here.</p>","instructions":"","icon":10723,"iconUrl":"https://get.help.onedge.co/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10723","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/3/create/499","requestValidateBaseUrl":"/servicedesk/customer/portal/3/validate/499","calendarParams":{"firstDay":0,"date":"2025-05-14T10:09:35+0500","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0Njg4MjJkYy1kMTlkLTRkMmItODJiZi03YmI0YzUyOTdjZjQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDcyMDA1NzUsIm5iZiI6MTc0NzE5OTM3NX0.02tcJo6TR6CZNyNjqko59MsdTS0md43iez9x5EsnCPE","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"468822dc-d19d-4d2b-82bf-7bb4c5297cf4","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":1666621754324991,"updated":"2025-02-25T19:58:18.588788380Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[499],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":1666621754324991,"name":"Employee onboarding ","submit":{"lock":false,"pdf":false},"templateFormUuid":"ccf6f3bb-d4cf-4b98-aa6a-d0ae9e17977e"},"layout":[{"version":1,"type":"doc","content":[{"type":"paragraph","content":[]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":32},"layout":"default","localId":"266c898e-5f65-4749-b7fc-5113cb5dcd2b"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":1},"layout":"default","localId":"c2ca6852-4bbd-4fd3-9631-aa82f9ab4ef2"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":35},"layout":"default","localId":"c9aadc9b-d2a7-42cc-aba4-cc4e52b19f36"}},{"type":"paragraph","content":[]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":37},"layout":"default","localId":"1376c03e-57cf-41dc-8981-7c17a2dd1164"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":38},"layout":"default","localId":"f878bc62-35b6-4407-b257-ba59c9d796fd"}}]},{"version":1,"type":"doc","content":[{"type":"paragraph","content":[]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":42},"layout":"default","localId":"e0c6fffe-a7a1-42d4-b30b-8a23ab3b7db1"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":47},"layout":"default","localId":"b1be17ad-8783-4503-a816-956659611009"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":43},"layout":"default","localId":"810bc40c-7b9f-40da-aa15-76f87a2e73a8"}},{"type":"paragraph","content":[]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":45},"layout":"default","localId":"b4d02dc6-75d5-46a5-8236-f0a43d3e88da"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":46},"layout":"default","localId":"a0bce8b2-551a-4037-8e2a-521dc0d31d24"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":48},"layout":"default","localId":"ef5ac435-561e-42c1-adfd-a662b3f3ec4a"}},{"type":"heading","attrs":{"level":2,"localId":"59e5a615-623c-4bf1-8c0e-8e7803b3f2aa"},"content":[]},{"type":"paragraph","content":[]}]}],"conditions":{"33":{"t":"sh","i":{"co":{"cIds":{"32":["2"]}}},"o":{"sIds":["1"]}},"39":{"t":"sh","i":{"co":{"cIds":{"32":["1"]}}},"o":{"sIds":["2"]}}},"sections":{"1":{"name":"Talent","conditions":["33"]},"2":{"name":"Internal","conditions":["39"]}},"questions":{"45":{"type":"cl","label":"IT Onboarding Requests","description":"","validation":{"rq":false},"choices":[{"id":"1","label":"Access Grant","other":false},{"id":"2","label":"Equipment Pickup","other":false}],"questionKey":""},"37":{"type":"cl","label":"IT Onboarding Requests","description":"","validation":{"rq":false},"choices":[{"id":"1","label":"Access Grant","other":false},{"id":"2","label":"Equipment Pickup","other":false}],"questionKey":""},"46":{"type":"cd","label":"Equipment Pickup","description":"","validation":{"rq":false},"choices":[{"id":"1","label":"In Person","other":false},{"id":"2","label":"Shipping Label Requested","other":false}],"questionKey":""},"35":{"type":"da","label":"First Working Day","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"48":{"type":"rt","label":"Special Requests","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"43":{"type":"da","label":"First Working Day","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"32":{"type":"cd","label":"Employee Type","description":"","validation":{"rq":false},"choices":[{"id":"1","label":"Internal","other":false},{"id":"2","label":"Talent","other":false}],"questionKey":""},"1":{"type":"ts","label":"Name","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"47":{"type":"cd","label":"Department","description":"","validation":{"rq":false},"choices":[{"id":"1","label":"Human Resources","other":false},{"id":"2","label":"Marketing","other":false},{"id":"3","label":"Product","other":false},{"id":"4","label":"Finance","other":false},{"id":"5","label":"IT","other":false},{"id":"6","label":"Talent Development","other":false},{"id":"7","label":"Logistics and Infrastructure","other":false},{"id":"8","label":"Engineering","other":false},{"id":"9","label":"Sales","other":false},{"id":"10","label":"Training","other":false},{"id":"11","label":"Edge Labs","other":false},{"id":"12","label":"Talent Success","other":false},{"id":"13","label":"Customer Success","other":false},{"id":"14","label":"Legal","other":false},{"id":"15","label":"Other","other":false}],"questionKey":""},"42":{"type":"ts","label":"Name","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"38":{"type":"cd","label":"Equipment Pickup","description":"","validation":{"rq":false},"choices":[{"id":"1","label":"In Person","other":false},{"id":"2","label":"Shipping Label Requested","other":false}],"questionKey":""}}},"uuid":"ccf6f3bb-d4cf-4b98-aa6a-d0ae9e17977e"},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":1666621754324991,"updated":"2025-02-25T19:58:18.588788380Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[499],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":1666621754324991,"name":"Employee onboarding ","submit":{"lock":false,"pdf":false},"templateFormUuid":"ccf6f3bb-d4cf-4b98-aa6a-d0ae9e17977e"},"layout":[{"version":1,"type":"doc","content":[{"type":"paragraph","content":[]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":32},"layout":"default","localId":"266c898e-5f65-4749-b7fc-5113cb5dcd2b"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":1},"layout":"default","localId":"c2ca6852-4bbd-4fd3-9631-aa82f9ab4ef2"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":35},"layout":"default","localId":"c9aadc9b-d2a7-42cc-aba4-cc4e52b19f36"}},{"type":"paragraph","content":[]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":37},"layout":"default","localId":"1376c03e-57cf-41dc-8981-7c17a2dd1164"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":38},"layout":"default","localId":"f878bc62-35b6-4407-b257-ba59c9d796fd"}}]},{"version":1,"type":"doc","content":[{"type":"paragraph","content":[]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":42},"layout":"default","localId":"e0c6fffe-a7a1-42d4-b30b-8a23ab3b7db1"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":47},"layout":"default","localId":"b1be17ad-8783-4503-a816-956659611009"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":43},"layout":"default","localId":"810bc40c-7b9f-40da-aa15-76f87a2e73a8"}},{"type":"paragraph","content":[]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":45},"layout":"default","localId":"b4d02dc6-75d5-46a5-8236-f0a43d3e88da"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":46},"layout":"default","localId":"a0bce8b2-551a-4037-8e2a-521dc0d31d24"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":48},"layout":"default","localId":"ef5ac435-561e-42c1-adfd-a662b3f3ec4a"}},{"type":"heading","attrs":{"level":2,"localId":"59e5a615-623c-4bf1-8c0e-8e7803b3f2aa"},"content":[]},{"type":"paragraph","content":[]}]}],"conditions":{"33":{"t":"sh","i":{"co":{"cIds":{"32":["2"]}}},"o":{"sIds":["1"]}},"39":{"t":"sh","i":{"co":{"cIds":{"32":["1"]}}},"o":{"sIds":["2"]}}},"sections":{"1":{"name":"Talent","conditions":["33"]},"2":{"name":"Internal","conditions":["39"]}},"questions":{"45":{"type":"cl","label":"IT Onboarding Requests","description":"","validation":{"rq":false},"choices":[{"id":"1","label":"Access Grant","other":false},{"id":"2","label":"Equipment Pickup","other":false}],"questionKey":""},"37":{"type":"cl","label":"IT Onboarding Requests","description":"","validation":{"rq":false},"choices":[{"id":"1","label":"Access Grant","other":false},{"id":"2","label":"Equipment Pickup","other":false}],"questionKey":""},"46":{"type":"cd","label":"Equipment Pickup","description":"","validation":{"rq":false},"choices":[{"id":"1","label":"In Person","other":false},{"id":"2","label":"Shipping Label Requested","other":false}],"questionKey":""},"35":{"type":"da","label":"First Working Day","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"48":{"type":"rt","label":"Special Requests","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"43":{"type":"da","label":"First Working Day","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"32":{"type":"cd","label":"Employee Type","description":"","validation":{"rq":false},"choices":[{"id":"1","label":"Internal","other":false},{"id":"2","label":"Talent","other":false}],"questionKey":""},"1":{"type":"ts","label":"Name","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"47":{"type":"cd","label":"Department","description":"","validation":{"rq":false},"choices":[{"id":"1","label":"Human Resources","other":false},{"id":"2","label":"Marketing","other":false},{"id":"3","label":"Product","other":false},{"id":"4","label":"Finance","other":false},{"id":"5","label":"IT","other":false},{"id":"6","label":"Talent Development","other":false},{"id":"7","label":"Logistics and Infrastructure","other":false},{"id":"8","label":"Engineering","other":false},{"id":"9","label":"Sales","other":false},{"id":"10","label":"Training","other":false},{"id":"11","label":"Edge Labs","other":false},{"id":"12","label":"Talent Success","other":false},{"id":"13","label":"Customer Success","other":false},{"id":"14","label":"Legal","other":false},{"id":"15","label":"Other","other":false}],"questionKey":""},"42":{"type":"ts","label":"Name","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"38":{"type":"cd","label":"Equipment Pickup","description":"","validation":{"rq":false},"choices":[{"id":"1","label":"In Person","other":false},{"id":"2","label":"Shipping Label Requested","other":false}],"questionKey":""}}},"uuid":"ccf6f3bb-d4cf-4b98-aa6a-d0ae9e17977e"},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/3?xdm_e=https%3A%2F%2Fget.help.onedge.co&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiIyOWFhYmZmMGJhYjZkNTY4YWY1MjllMGM2ZmNhZjMxYjhmYWI3MmRjNjA0ZWM3YTBhZDU1MTYxZDVjNWE3MWZmIiwiaXNzIjoiMGQ1Y2Q0YzMtNGIyMS0zMGUxLTk3NDMtOWEzMGVkZDQzOTJlIiwiY29udGV4dCI6e30sImV4cCI6MTc0NzIwMDI3NSwiaWF0IjoxNzQ3MTk5Mzc1fQ.KsufLihK539Q-NL6WySGFovUGWoydaRGMLaluIl-MQY\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6IjBkNWNkNGMzLTRiMjEtMzBlMS05NzQzLTlhMzBlZGQ0MzkyZSIsImNvbnRleHQiOnsibmF2Ijp7ImlzTmV3TmF2aWdhdGlvbiI6ZmFsc2V9LCJ1cmwiOnsiZGlzcGxheVVybCI6Imh0dHBzOlwvXC9vbmVkZ2UuYXRsYXNzaWFuLm5ldCIsImRpc3BsYXlVcmxTZXJ2aWNlZGVza0hlbHBDZW50ZXIiOiJodHRwczpcL1wvZ2V0LmhlbHAub25lZGdlLmNvIn0sImppcmEiOnsicHJvamVjdCI6eyJrZXkiOiJTVVBQT1JUIiwiaWQiOiIxMDAwMiJ9fX0sImV4cCI6MTc0NzIwMDI3NSwiaWF0IjoxNzQ3MTk5Mzc1fQ.NoNCKQFisN4-i3DhkfhM0AwFdWPKy2Kx6v2iAVePb3w\", \"structuredContext\": \"{\\\"nav\\\":{\\\"isNewNavigation\\\":false},\\\"url\\\":{\\\"displayUrl\\\":\\\"https://onedge.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://get.help.onedge.co\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"SUPPORT\\\",\\\"id\\\":\\\"10002\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"SUPPORT\\\",\\\"project.id\\\":\\\"10002\\\",\\\"servicedesk.serviceDeskId\\\":\\\"3\\\",\\\"servicedesk.requestTypeId\\\":\\\"499\\\"}\",\n \"timeZone\":\"Asia/Karachi\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://get.help.onedge.co\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:com.pingpilot.jira.connector__sd-portal-footer-create_request","name":"sd-portal-footer","html":"<div class=\"ap-container\" id=\"ap-com.pingpilot.jira.connector__sd-portal-footer-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-com.pingpilot.jira.connector__sd-portal-footer-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"com.pingpilot.jira.connector\",\n \"uniqueKey\":\"com.pingpilot.jira.connector__sd-portal-footer-create_request\",\n \"key\":\"sd-portal-footer-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.footer.create_request\", \"title\":\"sd-portal-footer\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://api.pingpilot.com/v1/jira/widget?deskId=3&xdm_e=https%3A%2F%2Fget.help.onedge.co&xdm_c=channel-com.pingpilot.jira.connector__sd-portal-footer-create_request&cp=&xdm_deprecated_addon_key_do_not_use=com.pingpilot.jira.connector&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJhNzFlNzJmYjM1NGRmMzc5NmEwYmU5ZTRlY2M4NjNiNWYzMTFmYWNmMjg0Y2Q0M2M2MWExNDc1ZTc0MzYzMWI5IiwiaXNzIjoiMGQ1Y2Q0YzMtNGIyMS0zMGUxLTk3NDMtOWEzMGVkZDQzOTJlIiwiY29udGV4dCI6e30sImV4cCI6MTc0NzIwMDI3NSwiaWF0IjoxNzQ3MTk5Mzc1fQ.9F7_viI5oAc9Z4H4Sd3D6QMM872BJ6dPPOrIEULkhIM\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6IjBkNWNkNGMzLTRiMjEtMzBlMS05NzQzLTlhMzBlZGQ0MzkyZSIsImNvbnRleHQiOnsibmF2Ijp7ImlzTmV3TmF2aWdhdGlvbiI6ZmFsc2V9LCJ1cmwiOnsiZGlzcGxheVVybCI6Imh0dHBzOlwvXC9vbmVkZ2UuYXRsYXNzaWFuLm5ldCIsImRpc3BsYXlVcmxTZXJ2aWNlZGVza0hlbHBDZW50ZXIiOiJodHRwczpcL1wvZ2V0LmhlbHAub25lZGdlLmNvIn0sImppcmEiOnsicHJvamVjdCI6eyJrZXkiOiJTVVBQT1JUIiwiaWQiOiIxMDAwMiJ9fX0sImV4cCI6MTc0NzIwMDI3NSwiaWF0IjoxNzQ3MTk5Mzc1fQ.yxgCxQASdZIfCs3ScKYGIIflwa8o9C_uYNcm4ZCsbw0\", \"structuredContext\": \"{\\\"nav\\\":{\\\"isNewNavigation\\\":false},\\\"url\\\":{\\\"displayUrl\\\":\\\"https://onedge.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://get.help.onedge.co\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"SUPPORT\\\",\\\"id\\\":\\\"10002\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"SUPPORT\\\",\\\"project.id\\\":\\\"10002\\\",\\\"servicedesk.serviceDeskId\\\":\\\"3\\\",\\\"servicedesk.requestTypeId\\\":\\\"499\\\"}\",\n \"timeZone\":\"Asia/Karachi\",\n \"origin\":\"https://api.pingpilot.com\",\n \"hostOrigin\":\"https://get.help.onedge.co\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}